Increase your touchpoints for more conversions
Reach out to connect with texts
Connect with customers the way they prefer and in the app you already use. Our text-to-chat integration for Slack improves the customer experience with speedy responses by live agents, always at a ready to give the right answer.
The Slack chat interface puts the expertise of the whole company at the fingertips of customer service agents through multiple channels for multiple ongoing conversations. If there’s a question the agents can’t answer, a quick message to a colleague puts the right response close at hand and creates a seamless customer experience for even the most challenging inquiries.
The all-in-one, user-friendly environment, our chat integration supports smooth communication with customers and with fellow team members.
Attract more leads
Streamline the sales process
How Slack works to connect more customers
The open rate for texts nears 100%, giving you a channel that you know connects with customers. Include an opportunity to text on any ad, landing page or email and boost the rate of response across all tactics on the same ad spend.
It’s effortless to implement on every channel, ad or landing page. When a consumer clicks “text us” and sends a text, this new conversation pops up immediately as a channel on your Slack application with a notification message.
You don't use Slack?
Speak with our Customer Success team to explore how Slack boosts customer engagement and conversions.
- Telmetrics has been a valued partner for many years. We have been able to create custom solutions for our clients and answered some of their marketing questions through Telmetrics' offerings.
- Customers are able to decide through tracking, their best marketing medium. The call detail reports are easy to load into their customer database so the client can find out if a call resulted in a sale with relative ease.